FREQUENTLY ASKED QUESTIONS

Your ring comes pre-programmed. Just log in to the app and tap your ring once to instantly connect it with your account.

Each ring has a embedded NFC chip. When tapped, the app reads the chip and pulls up your profile instantly, no charging or manual syncing required.

No charging required. The ring is completely battery free and activates instantly when it’s scanned by your phone.

The ring is water resistant and has been tested in everyday conditions like washing hands, rain, and workouts. It isn’t officially rated, so we don’t recommend extended submersion.

We’ll send you a free sizing kit before purchase so you can find your perfect fit with zero guesswork, no purchase required.

We don’t offer a formal warranty yet, but we do accept returns. If you run into any issues, reach out and we’ll make it right.

The ring is designed to last for years of daily use. Since it doesn’t rely on batteries or charging, there’s no power source to wear out.

If lost, your ring can be remotely locked through your account. It stays locked until you tap to unlock it again.